Support

Contact

Email [email protected]. We’re a small team and aim to reply within a few business days. Because Tuckaway has no account and no vault-data server, we can’t access your device or recover your data — please include your iOS version and a description of the issue (never your passphrase).

FAQ

I forgot my passphrase. Can you help?

We’re sorry — no. It cannot be recovered by anyone, including us. This is a deliberate property of real encryption.

Is Plus a subscription?

No. Tuckaway Plus is a one-time purchase — there’s nothing to cancel or renew, and you keep everything you’ve saved. (If a subscription is offered in a future version, you’ll manage it in Settings → your name → Subscriptions.)

How do I delete all my data?

Deleting the app removes Tuckaway’s local data from your device. Depending on your settings, encrypted data in iCloud Backup and Apple Keychain items used for restore may remain until you remove them through iOS Settings, under your Apple Account and iCloud backup settings. This is by design, so your everyday gallery can be restored on a new iPhone.

Is my data really private?

Yes. There’s no account and no vault-data server. See our Privacy Policy.

Which devices are supported?

iPhone and iPad on iOS/iPadOS 17 and later.